At 7th Heaven Dehradun, operated by Rathour Hospitality and Hotels Private Limited, we ensure that every cake and gift item is freshly prepared and delivered with utmost care.
Please note that our order preparation time is separate from the delivery time shown during checkout.

Order Processing Time

  • All cake and gift orders are processed within 1–2 hours after confirmation, depending on the product type and customization.
  • For custom cakes or bulk gift orders, we recommend placing your order at least 24 hours in advance.
  • You will receive a confirmation message once your order is accepted and another notification when it’s ready for delivery or pickup.
  • During festive seasons or high-demand days, deliveries may take slightly longer due to high order volume.

Local Delivery

We currently provide home delivery services in selected areas of Dehradun:

  • Sahastradhara Road
  • Rajpur Road
  • Canal Road

Delivery Timings

Deliveries are made between 9:00 AM and 9:00 PM every day.
We will contact you through call or WhatsApp before dispatch or upon arrival.

Delivery Charges

  • Free delivery is available for nearby locations within our service area.
  • For distant local areas, a minimal delivery fee may apply (based on distance).
  • Final delivery charges (if any) will be shown at checkout or confirmed while ordering.

Please ensure that someone is available at the delivery address to receive the order.
Fresh products cannot be left unattended.

Self Pickup

You can also choose self pickup from our store during business hours.
After placing your order and selecting “Pickup,” we’ll notify you once your items are ready.

📍 Pickup Address:
GF8, ATS ARCADE, Sahastradhara Rd, Govind Vihar,
Dehradun, Uttarakhand 248001

🕒 Pickup Hours: 9:00 AM – 9:00 PM (All days)

Please carry your order confirmation message when you come to collect your order.

Delays & Unsuccessful Deliveries

We are not responsible for delays caused by:

  • Incorrect address
  • Recipient unavailability
  • Unforeseen conditions (traffic, weather, etc.)

If delivery cannot be completed, our team will coordinate with you for a suitable alternative time or pickup option.

Important Notes

  • Since cakes and gifts are fresh and perishable, delivery once completed cannot be reversed or rescheduled.
  • We currently do not offer intercity or international delivery.
  • Quality and freshness are our top priority — all products are delivered within hours of preparation.

❤️ Thank You for Choosing 7th Heaven Dehradun

(A Unit of Rathour Hospitality and Hotels Private Limited)
We’re delighted to make your celebrations sweeter and more memorable with our freshly baked cakes and special gifts!