Welcome to 7th Heaven Dehradun, operated by Rathour Hospitality and Hotels Private Limited (referred to as “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website 7thheavendehradun.in.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Payment Information: Details necessary to process payments (we do not store your full payment details; they are handled securely by our payment partners).
  • Order Details: Products you purchase, delivery preferences, and order history.
  • Technical Data: IP address, browser type, cookies, and usage information to improve website performance.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your cake and gift orders.
  • Communicate with you about your orders, offers, or inquiries.
  • Improve our website, products, and services.
  • Send promotional messages, only if you opt in.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your details with:

  • Trusted third-party service providers (payment gateways, delivery partners, marketing tools).
  • Legal authorities, if required by law.

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences.
  • Enhance your shopping experience.
  • Analyze website traffic and performance.

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or misuse.
However, please note that no online method is 100% secure.

6. Children’s Privacy

Our services are intended for individuals above the age of 13.
We do not knowingly collect personal information from children.

7. Your Rights

You have the right to:

  • Access, update, or correct your information.
  • Opt-out of receiving promotional emails.
  • Request deletion of your personal data, subject to legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

7th Heaven Dehradun
(A Unit of Rathour Hospitality and Hotels Private Limited)
GF8, ATS ARCADE, Sahastradhara Rd, Govind Vihar,
Dehradun, Uttarakhand 248001
📞 (+91)-7217-207-011
📧 7thheavenuk07@gmail.com